March 23, 2020
Now more than ever, we thank you from the bottom of our hearts for supporting American manufacturing. When you support us, you are supporting our small community and a long chain of local suppliers - our paint, wood, hardware, metal screens are all sourced in the USA and help to keep our economy strong.
At Fichman Furniture, our number one priority is taking care of each other. We believe in taking care of our customers no matter what, and we take care of our employees exactly the same way. As a small business, our team is like a family and their safety, comfort and well-being is our #1 priority.
With the recent COVID-19 health crisis, we made the decision several days ago to have our measuring and customer support teams work from home, and as of today our shop team will be staying home temporarily, with a plan to return in smaller shifts soon once we can ensure they are protected doing so. We will also be closely monitoring and following local, state, and federal guidelines as this is a quickly evolving situation. As a high tech woodworking facility, safety is always our top priority. We operate in a large facility with significant distance between each worker and strict safety and hygiene policies, including protective equipment and shop sanitation.
Since we custom craft each of our covers right here at our facility, this unfortunately means any pending or future orders will experience a small delay as we slow things down to ensure our team is working in a safe and protected manner. Rest assured that once it is safe to do so, we will do whatever we reasonably can to fulfill your orders in a timely manner.
We understand that many of you are covering your radiators to keep small children safe from exposed pipes, and we do not take that responsibility lightly. You may also be looking to make your home more beautiful, which is so important at a time like this. Our design, measuring, and support team are still available for help with measuring, ordering, or updates via phone or email. You may still design, quote and order radiator covers right from the comfort of your home!
We thank you from the bottom of our hearts for your patience and support of us, our families and our communities in these unprecedented times. To all of you - please stay safe and kind!